Shipping policy

SHIPPING

All purchases are shipped through the fastest + most cost-effective carrier for each package. We use USPS (United States Postal Service) and UPS (United Parcel Service) most often.

All US shipping addresses are charged a $9.00 flat rate fee.
All purchases are given a tracking number for shoppers to be able to track their package's delivery date.
2-3 business days is the processing time and does not include the shipping time.
3-5 business days is the shipping time and does not include processing time.
We are closed Sundays and Mondays and start processing weekend orders on Tuesday in the order that they were received. Original shipping fees are non-refundable and return shipping is the responsibility of the customer.

IN STORE PICK UP

We are open Wednesdays & Fridays 10-6, Thursdays 10-8 and Saturdays 10-4 at our Carthage, MO location if you'd like to pick up in store.
In store pick up is a 100% free service we love to offer you!
When you receive your order confirmation don't go to the store just yet.
You’ll receive a personal text from a Revel girl when your order is ready for pickup.

RETURNS

THANK YOU SO MUCH FOR SUPPORTING OUR SMALL BUSINESS! We hope you love your new look but we understand that it just doesn’t work out every time! Here’s what you need to know if that’s your case.

All items must be shipped to Revel Boutique and postmarked within 14 calendar days of being delivered. Return shipping costs are at the customer's expense. We are not responsible for any packages lost or missing in the shipping process. Ship the item back to our address:

Revel Boutique
ATTN: Returns Dept.
500 Peachtree Dr
Carthage, MO

The following items are FINAL SALE:

All Seasonal + Holiday Items

Sale Items

Jewelry + Accessories

Eyewear + Hair Accessories

Home + Gift Items

Discounted Merchandise at 30% off or more.

These items will not be accepted if returned.

ALL Returns will be issued in the form of store credit.

Store credits are eligible on non final sale items when postmarked within 14 days of being delivered. All items must be returned to us in their original condition with all original tags still attached. Unworn & unwashed. Smoke, deodorant, make-up and perfume free.

Your store credit will be sent to the email address associated with the order that was provided at checkout. If you do not see your store credit in your inbox please check your spam folder.

Exchanges:

We gladly offer exchanges!
Let us know via Email, Instagram, or Facebook your full name, order number and what item(s) you need to exchange.
Once we converse with you about sizing, item color, and approval for your exchange - we will hold the merchandise for you.
You'll pay to send the returned items back and once we receive tracking, we will mail out your new exchanged items to you on us!

Damaged/Defective Items:

Our team checks all items for any damages or defective areas before shipping them out to you, but we know we are human and sometimes make mistakes. So, if you happen to receive an item that is damaged or defective, this is for you!

Damages must be reported to us prior to wearing the garment. Tags must still be attached.
All reports must be made within 3 days of receiving your garment or it will not be accepted.
Please contact us immediately at shoprevelboutique@gmail.com and provide us with a picture of the damaged/defective area. Please include your first and last name and order number.

If you have any questions about our return policy feel free to email us at shoprevelboutique@gmail.com.

*This return policy overrides any previous copy of our policy.

Shipping policy

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